We primarily serve Ladner, Tsawwassen, and South Surrey. If you are outside these areas, please contact us to see if we can accommodate your request.

Yes, I am a Red Seal certified plumber and a licensed gasfitter. Straight Flush Plumbing is fully insured, providing you with peace of mind for all our services.

We offer a comprehensive range of services, including general plumbing repairs, drain cleaning, water heater installation and repair, furnace and boiler services, heat pump installation, and gas fitting. For a full list, please visit our services page.

Yes, we provide 24/7 emergency plumbing services. If you have an urgent issue like a burst pipe or a major leak, please call us immediately.

To prevent frozen pipes, we recommend insulating any exposed pipes, especially in unheated areas like basements or crawl spaces. During very cold weather, letting a faucet drip slightly can also help prevent freezing.

A running toilet is often caused by a faulty flapper or an improperly adjusted float. While these can sometimes be a simple fix, it can also be a sign of a more complex issue. If you are unsure, it is best to have a professional take a look to avoid wasting water.

Heat pumps are popular in our mild climate, but they can lose efficiency in very cold weather. If you notice issues, check that outdoor units are clear of debris and ice. If problems persist, our certified technicians can diagnose and repair heat pump issues.

Delta's water is generally good quality, but some areas may experience hard water or mineral buildup. We can assess your water quality and recommend solutions like water softeners or filtration systems if needed.

For non-emergency calls, we typically schedule within 1-2 business days. Emergency calls receive priority response, often within a few hours depending on the severity and our current schedule.

Yes, we provide emergency services 7 days a week, including holidays. Weekend and holiday service may include additional charges for non-emergency work.

Please clear the area around the problem location, ensure we have access to your electrical panel and water shut-off valve, and have any relevant warranty information available. For furnace work, ensure the area around your unit is accessible.

Yes, as a licensed gasfitter, I can install, repair, and maintain natural gas lines and appliances including furnaces, hot water tanks, fireplaces, and BBQ connections. All gas work includes proper permits and safety inspections.